{"id":1729,"date":"2026-07-28T16:41:21","date_gmt":"2026-07-28T10:41:21","guid":{"rendered":"https:\/\/benebobd.com\/return-refund-policy\/"},"modified":"2026-09-06T01:29:18","modified_gmt":"2026-09-05T19:29:18","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/benebobd.com\/en\/return-refund-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"<p class=\"bnb-lead\">We want you to buy with confidence. That's why we've kept our policy very simple.<\/p>\n<h2>Please inspect the parcel in front of the delivery man<\/h2>\n<p>This is the most important thing. Please check the product in front of the delivery man while the parcel is still with them \u2014 whether the right product has arrived, whether the seal is intact, or whether anything is broken or missing.<\/p>\n<p>If any issue is found <strong>Refuse the product right there<\/strong> \u2014 you won't need to pay. There'll be no hassle either way.<\/p>\n<h2>When a return can be accepted<\/h2>\n<ul>\n<li>A different product arrived from the order<\/li>\n<li>The product is broken, damaged, or the seal is not intact<\/li>\n<li>The seal is broken<\/li>\n<\/ul>\n<h2>After accepting the product<\/h2>\n<p>Once you've accepted delivery after checking, we generally won't accept a return. This rule exists for the safety of all skincare customers.<\/p>\n<p class=\"bnb-note\">But if the issue is genuinely on our side \u2014 like a wrong product or fake item \u2014 we'll resolve it even outside this rule. Please contact us.<\/p>\n<h2>Order cancellation<\/h2>\n<p>You can cancel any time before delivery, at no cost. Just let us know by phone or Facebook.<\/p>\n<h2>Contact<\/h2>\n<p>Call with your order number for any issue <strong>01517813454<\/strong> or message on Facebook. Photo of the problem gets a quick resolution.<\/p>\n<p class=\"bnb-muted\">Note: this is our initial policy. It will be updated as we understand customer behaviour over time.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0986\u09ae\u09b0\u09be \u099a\u09be\u0987 \u0986\u09aa\u09a8\u09bf \u09a8\u09bf\u09b6\u09cd\u099a\u09bf\u09a8\u09cd\u09a4\u09c7 \u0995\u09bf\u09a8\u09c1\u09a8\u0964 \u09a4\u09be\u0987 \u0986\u09ae\u09be\u09a6\u09c7\u09b0 \u09a8\u09bf\u09af\u09bc\u09ae\u099f\u09bf \u0996\u09c1\u09ac \u09b8\u09b9\u099c \u09b0\u09be\u0996\u09be \u09b9\u09af\u09bc\u09c7\u099b\u09c7\u0964 \u09aa\u09a3\u09cd\u09af \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09ae\u09cd\u09af\u09be\u09a8\u09c7\u09b0 \u09b8\u09be\u09ae\u09a8\u09c7\u0987 \u09a6\u09c7\u0996\u09c7 \u09a8\u09bf\u09a8 \u098f\u099f\u09be\u0987 \u09b8\u09ac\u099a\u09c7\u09af\u09bc\u09c7 \u0997\u09c1\u09b0\u09c1\u09a4\u09cd\u09ac\u09aa\u09c2\u09b0\u09cd\u09a3 \u0995\u09a5\u09be\u0964 \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09ae\u09cd\u09af\u09be\u09a8 \u09b8\u09be\u09ae\u09a8\u09c7 \u09a5\u09be\u0995\u09a4\u09c7\u0987 \u09aa\u09cd\u09af\u09be\u0995\u09c7\u099f \u0996\u09c1\u09b2\u09c7 \u09aa\u09cd\u09b0\u09cb\u09a1\u09be\u0995\u09cd\u099f \u09a6\u09c7\u0996\u09c7 \u09a8\u09bf\u09a8 \u2014 \u09a0\u09bf\u0995 \u09aa\u09a3\u09cd\u09af \u098f\u09b8\u09c7\u099b\u09c7 \u0995\u09bf\u09a8\u09be, \u09b8\u09bf\u09b2 \u0985\u0995\u09cd\u09b7\u09a4 \u0986\u099b\u09c7 \u0995\u09bf\u09a8\u09be, \u0995\u09cb\u09a5\u09be\u0993 \u09ad\u09be\u0999\u09be \u09ac\u09be \u09b2\u09bf\u0995 \u0986\u099b\u09c7 \u0995\u09bf\u09a8\u09be\u0964 \u0995\u09cb\u09a8\u09cb \u09b8\u09ae\u09b8\u09cd\u09af\u09be \u099a\u09cb\u0996\u09c7 \u09aa\u09dc\u09b2\u09c7 \u09a4\u0996\u09a8\u0987 \u09aa\u09a3\u09cd\u09af \u09ab\u09c7\u09b0\u09a4 \u09a6\u09bf\u09a8 \u2014 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1729","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This 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